Your guide to delicious cookies
Welcome to the Honey JAR Cookie Co. FAQ page! We're delighted you're here to learn more about our handmade sugar cookies. Here, you'll find answers to our most frequently asked questions about ordering, ingredients, customization, and how you'll receive your sweet treats. Our goal is to make your experience as delightful as our cookies, ensuring you have all the information you need to confidently place your next order. Explore what we have to offer and how we can add a touch of sweetness to your special moments in Grapevine, Texas.
Frequently asked questions
At Honey JAR Cookie Co., every cookie tells a story of passion and quality. From our classic sugar cookies to custom designs for every occasion, we bake with love in small batches right here in Irving, Texas. Our commitment is to handcrafted excellence and ensuring your complete satisfaction. Dive into our FAQs to understand our process, our ingredients, and how we bring your cookie dreams to life.
How do I place an order for Honey JAR cookies?
Getting your hands on our delicious cookies is easy! You can place an order directly through our online form on the Custom Orders page, by emailing us at info.honeyjarcookies.com, or by giving us a call at 318-560-7248. We're here to help guide you through the process, whether it's for a small treat or a large event.
What customization options are available and what about pricing?
We love bringing your vision to life! We offer a wide range of custom options including various shapes, vibrant colors, and themes to match any event or holiday. For personalized messages or specific designs, just let us know. Pricing is typically based per batch or per cookie, depending on complexity and quantity. We recommend inquiring for a detailed quote on our Custom Orders page.
How long does it take, and how do I keep my cookies fresh?
To ensure the freshest and most beautifully decorated cookies, we generally require a specific lead time for preparation. This varies based on order size and complexity; we'll confirm timing when you place your order. Our cookies are baked fresh; for optimal enjoyment, store them in an airtight container at room temperature. Many customers also ask if they can be frozen – yes, they can! We'll provide specific storage instructions with your order.
What ingredients are used in your delicious cookies?
We pride ourselves on using simple, wholesome ingredients to create our classic sugar cookies. We carefully select high-quality flour, sugar, butter, and eggs, avoiding unnecessary additives. We understand the importance of transparency, especially regarding allergens like wheat, eggs, and dairy, which are present in our products. For specific ingredient details, please refer to our Ingredients page.
What cookie flavors are available and can they be customized?
Our classic sugar cookies are a customer favorite, known for their perfect balance of sweetness and texture! While our sugar cookies are our specialty, we occasionally offer seasonal variations or other flavors. Many customers love to customize their sugar cookies with unique designs, colors, or personalized messages for holidays, birthdays, or special events.
How will I receive my order (pickup, delivery, or shipping)?
Once your order is placed, you can typically receive your cookies in a few convenient ways. We offer local pickup at a convenient location in Grapevine, Texas, perfect for smaller orders. For nearby areas, we can arrange local delivery to ensure your cookies arrive fresh. Currently, we focus on local orders, but we are actively exploring options for shipping our delightful cookies to a wider audience in the future. You can find more details on our Shipping Info page.
Can I order cookies for special events or with dietary needs?
Absolutely! We love creating custom cookies for special events like birthdays, holidays, weddings, baby showers, and corporate gatherings. We're passionate about bringing your unique ideas to life. For dietary needs, we are committed to transparency; all allergens such as wheat, eggs, and dairy are listed, allowing you to make informed choices. Feel free to contact us with your specific requirements via info@honeyjarcookies.com.
What important details should I know for bulk or event orders?
For larger orders or special events, we recommend placing your order as far in advance as possible, especially during holidays, to secure your desired date. We'll discuss customization options, from shapes and designs to personalized messages. We ensure all cookies are carefully packaged to maintain freshness and presentation, whether for pickup or delivery, guaranteeing they arrive perfect for your occasion. Visit our Custom Orders page for more information.
Got more questions? Let's connect!
Can't find what you're looking for, or have a unique idea for your next cookie order? We're here to help! Reach out to us, and let's make your cookie dreams a reality. We're passionate about creating delicious, beautiful cookies and providing exceptional service right here in Irving, Texas.